FAQs

 

What is an Innovative Album?

Our albums are a one of a kind, modern, video photo book or photo album , allowing users to store their videos and photos in one convenient place!

What makes Innovative Albums unique?

Innovative Albums allow users to store and display both their photos and videos in one spot. They are also customizable! Users can choose between two different ways to share their photos ; traditional 4x6 photos that can be inserted into the pages that automatically come with the album or – users can design and print photo book pages specific for Innovative Albums, if they prefer their photos to be printed on high quality, double sided pages. The user can also mix both types of pages if preferred. Innovative Albums can also be added to as often as the user pleases! Like printing and adding to your albums monthly? No problem! Adding new pages to the album is easy!

How many different sizes are there?

Two! We have a small album and a large album
The small album – can hold up to 180 printed 4x6 photos, or hold 10x10 photo book pages
The large album – can hold up to 480 printed 4x6 photos, or hold 12x12 photo book pages

How do I design photo book pages?

Click on the “design photo book pages” link on our website! Choose 10 x10 for the small album, or 12x 12 for the large album. The pages will be sent to your home where you can easily insert them in the album.

How much extra are the photo book pages?

The starting rate for photo book pages is $35 for ten pages which hold anywhere from 10-500 photos depending on the layout.Answer:The starting rate for photo book pages is $35 for ten pages which hold anywhere from 10-500 photos depending on the layout.

Can I have both types of photos in my album?

Yes, you can have both photo book pages and photo album pages with printed 4x6 photos in the album.

How do I add photo book pages to the album?

The flap at the back at the book can be opened. Unscrew the post and insert the pages!

How do you view videos?

Videos are stored in the light censored display screen, and once they’ve been uploaded, they play when the screen is propped up/exposed to light and stop automatically when the screen is closed.

How do I upload a video?

The videos can be uploaded simply by plugging the album into a computer or phone, and dragging and dropping the video into the album folder.

 

What video or photo formats are supported on the screen?

Video: MP4, MPG, MOV. Videos can be created using a544z3nw’
Photos: jpeg, bmp,gif, tif, png
Music: mp3, wma, drm, wav

What size is the screen?

Currently our screens are 7”. Our goal is to be able to offer large screen sizes in the future.

How much storage can the screen hold?

Currently the screen can hold up to 2GB worth of data. Our goal is to be able to offer large storage options in the future.

What is the resolution of the screen?

1024* 600 pixels.
If your video is lagging, try changing the resolution to 720p!

Why is it saying "No File" when I upload my video?

This is likely because the resolution is too high or the video length is too long. Again, try lowering the resolution to 720p or lower to see if it helps. Depending on the size of the video, it may take a few moments to upload. 

 

Also, please delete the files that come on the album when you purchase it. After deleting, make sure to clear it from your trash can on your computer as well!